Verizon adding “remote diagnostic tool” to LG Revolution via update | Tech NEWS

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Sensing the Carrier IQ mess is sufficiently in the past, Verizon acknowledged in the changelog for the LG Revolution that it will be adding a remote diagnostic tool to the phone.

Nevertheless, a important difference of this tool from Carrier IQ is that Verizon only retrieves data when the user explicitly gives permission to a customer care representative while requesting help. Once the rep has the permission he/she can “remotely view the user’s device for troubleshooting and application demonstrations.”

Whether or not this tool finds its way to other Verizon devices is something we’ll only get to know about in the future.

The other changes coming to the LG Revolution are:

Device Enhancements

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